Centralize online orders from Swiggy, Zomato & Dineout.
How to bring all your delivery platform orders into one operational queue — without extra hardware, missed orders, or manual re-entry into the POS.
The problem with multiple tablets
Most restaurants running on two or more delivery platforms end up with the same four operational problems. Recognise them before solving them.
Three tablets on the counter
One for Swiggy, one for Zomato, one for Dineout. Each beeps separately, has different UX, and shows a different order view. Staff jump between screens during rush hour and miss orders.
Manual re-entry into the POS
Delivery orders come in on aggregator tablets but do not appear in the main billing system. Staff re-key items into the POS, creating delays and entry errors that affect stock and reporting.
No unified order view
The kitchen sees dine-in KOTs but not aggregator orders. Dine-in and delivery get treated as separate queues. This breaks kitchen sequencing and increases prep time variability.
Revenue leakage in reconciliation
Aggregator payouts arrive weekly with deductions that don't match your records. Without a unified order log, there is no way to verify payout accuracy or flag discrepancies.
What a unified setup gives you
Integration checklist
Before integration
During setup
Go-live and first week
Ongoing operations
A note on reconciliation
Aggregator payouts include platform fees, packaging charges, cancellation deductions, and tax adjustments. Without a unified order log, these deductions are impossible to verify. Servy's reconciliation report cross-references every order against the payout line item, so you can see exactly what was deducted and why — and flag errors within the dispute window.
Most restaurants discover a 1.5–3% revenue leakage in their first reconciliation review. On ₹10L monthly aggregator revenue, that is ₹15,000–₹30,000 recovered per month.
See the unified order board live
Book a demo and we will show you how Servy pulls Swiggy, Zomato, and Dineout into one queue alongside your dine-in orders — and how reconciliation works end-to-end.